You’re entitled to a full refund for that at least, but getting it and rebooking a flight that works will be another annoyance.
It’s alright, I’m sure they have a time machine to take you back at least an hour to catch your flight 🙃
Better not complain or they will make you sit in puke
Air Canada: We’re not happy until you’re not happy.
I don’t fly very often but last time I flew my American Airlines flight was delayed. The customer service and communication was non existent. They didn’t have a plan and nobody knew what was going on.
Air Canada has changed all my flights in the last three years. They are especially fond of selling me a direct flight, then canceling that one and moving me to a connecting flight with worse departure and longer travel times.
Never fly uhhhh westoid airlines. This might sound racist and it is, but fly Asian or rich Arab airlines. They at least give some fucks because they are tools of national prestige.
I guess these guys are just plain old tools.
After its scheduled departure. They know…
I’ve been trying to get compensation from AC for over a month for a suitcase that was lost for our whole trip. No one will reply. I’ll have to open a report with CTA.
One of my wife’s friends just had her trip to Japan delayed by 36h and she just got an email saying she’d have to go through the CTA even though they promised her the money at like 3 separate points.
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From my experience with YYZ, they won’t start boarding the next flight until around the time you’re scheduled to land (or at least not until after the plane was supposed to leave), and they WON’T declare a delay or tell anyone waiting at the gates what is going on.
Oh and don’t ask the customs people any questions or they might try to find a way to punish you. They refused to tell us that we were waiting fifteen minutes in customs because they failed to warm up the machine before telling people to get in line for that machine.
Never again YYZ. I thought America had bad airports…
This is why you always book it as one flight with the airline even if it has multiple hops - its their responsibility to reschedule all the missed connections for free.
I had to go MTL/Calgary for work 3 times this summer. I took all the airlines. Air Canada is by far the worse experience out of all of them.
Always has been. I don’t know how they stay in business.
Might be a bit more than mildly infuriating.
I’m curious about your itinerary.
St Lucia -> Toronto -> London -> Lyon.
Not many direct flights from St. Lucia to Lyon. Hub-and-spoke route planning.
That, plus the fact that I’m moving country with a lot of luggages with my wife plus two kids under 3.
This was the only company were we could put our luggage in St Lucia and get them back in Lyon, no need to change airport, or take a train or reregister or luggage at any point.
Plus it was one of the only company not prohibitively expensive for a one way ticket.
That makes more sense. I was wondering why you didn’t connect via ATL to CDG and take the train to lyon. It was always faster for me when I did that trip 5 or 6 times per year. However I was traveling with just a carryon by myself.
