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Joined 1 year ago
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Cake day: June 27th, 2023

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  • Been there many times. Had one case where support had to through the reseller who sold licenses in our country. Actual people who knew what they were talking about was tier 3.

    We had a bug and were trying to report it and get a fix or workaround. Just told no, we’re doing it wrong. After a lot of back and forth we had to pay for an “expert” to fly over and show us what we were doing wrong. Turns out he wasn’t an expert, he was a salesmen. Made a demo for us on the flight and the first time he ran it was in our meeting room on projector.

    Failed in exactly the way we had been saying. It was very satisfying.

    Finally he phoned the dev team who confirmed the docs were wrong and we couldn’t do what we were trying.




  • I really hate the projects I work on where they’ve overtested to the point of meaninglessness. Like every single class has a full suite of tests mocking every single dependency and it’s impossible to look at it without breaking 50 test cases.

    Similarly I hate the projects with no tests because I can’t change anything and be sure I’ve not broken some use-case I didn’t think about.

    Much prefer the middle ground with modular, loosely coupled code and just enough tests to cover all the use cases without needing to mock every single little thing. It should be possible to refactor without breaking tests.