Yeah, for sure. As frustrating as it may be, I’m always understanding with the support agent. They’re just doing their job, it’s not their fault there’s a procedure they need to follow.
Yeah, for sure. As frustrating as it may be, I’m always understanding with the support agent. They’re just doing their job, it’s not their fault there’s a procedure they need to follow.
Lol wait, I’ve had to do that too. I think it was for a dead pixel.
The worst for me was with the Nexus 6P, the last phone before they rebranded to Pixel. There was a known issue with the battery, where it would die when the phone said it was at like 50%. I jumped through all their troubleshooting hoops when it was obviously a hardware issue. They eventually agreed to send out a replacement and I was assured it wouldn’t have the issue. Lo and behold, it did the exact same thing as soon as I got it. I went through all the trouble shooting again and they sent ANOTHER replacement that still had the issue. I was so fed up and just kept requesting to talk to someone higher up and they eventually just sent me a Pixel 1 to shut me up.
Contacting IT is always my last line of defense and I get unreasonably frustrated when they refuse to help without walking me through basic troubleshooting. It’s like, I’ve already figured out the cause of the problem, just tell me where the button is to fix it. The worst was when I had to RMA my Pixel phone and they made me go through every step I’d already been through just to come to the same conclusion I initially came to them with.
Oh wow, that must’ve been painful
That’s true, I was thinking more about automations and scripts, which are still stored as YAML
It’s still all stored as YAML, there’s just a lot more help on the frontend
Rerouting DNS requests to your Pi Hole is the solution to this, unfortunately not every router supports this. My Netgear router, for example, doesn’t have the option, and of course I ended up getting a model that doesn’t work with custom firmware. I’m considering setting up a Raspberry Pi as the gateway for my network so I can do stuff like this.
Honestly, I’m surprised it works too, especially for apps like the launcher. I guess we can thank the engineers for taking the easy route
There are apps that circumvent DNS blocking. They hard code the DNS server into the app, so instead of making requests to your set DNS, they make them directly to, say, Google’s DNS (8.8.8.8)
It’s when you have more than 99 tabs open
I have a family member who works for AT&T. Run far far away and consider yourself lucky you couldn’t get an interview.