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I noticed a few months ago that if I would put things in my cart and not order them right away, the price in my cart would jump a lot without notice, but the price on the page would stay the same. Like, I added something that was $30 to my cart, 2 days later it was $50 in my cart but the store page still showed the price as $30 and there wasnt the usual “an item in your cart changed price” message. I had to delete it from my cart and re-add it to get the price to drop. There was no deal, it wasn’t subscribe and save, nothing. This happened multiple times. I also had prime and couldn’t tell you the last time my shipping took less than 2 weeks, and I live near a city. I’ve since canceled prime and stopped ordering from Amazon unless I can’t find what I need elsewhere. Want to scam me, fuck you.
Chewy is amazing. Price is very consistent and customer service is scary good. I once ordered food for my cat while sitting eating dinner. The next morning at 6am I opened my door to go to work and literally tripped over my cats food. I still have no fucking clue how the hell it got to me so quick, it was 12ish hours. When I moved and switched my auto subscription their system flagged my change of address as fraud and emailed me to call customer service. I called at literally 3am (because I’m a freakish night owl) expecting to work my way through an automated system and the phone rang twice and a very cheerful person answered. I almost hung up in shock and then almost was the jerk calling at 3am asking “why are you answering the phone at 3am?”